Wholesale Terms & Conditions

These terms apply to all distributors, dealers, resellers, and retailers of Puppia®, Pinkaholic® New York, and Catspia® products in the US and Canada.

Required documents must be submitted via:
📧 cs@puppiaus.com
📠 (866) 364-1454

General Requirements

Minimum order: $100
Must operate a pet-related business
Valid reseller certificate or business license required
All orders require advance payment
No eBay, auction, or marketplace sellers allowed
Online retailers must be pre-approved

Payment Methods

Credit cards: Visa / MasterCard / Amex
Company or personal checks (ship after clearance)
No credit terms available

Shipping & Handling

Ships via UPS Ground or USPS
Expedited shipping available upon request
Processing time: 3–5 business days
Backorders may be cancelled unless confirmed

Drop Shipping

$5 drop ship fee per order
Packing slips must be submitted to cs@puppiaus.com
Returns only for defective items
All exchange and shipping costs are the responsibility of the seller
Product images may not be used without written approval

Returns & Exchanges

Returns accepted only for defective items
Must be returned within 30 days in unused condition
Wrong shipments will be exchanged at our expense
Customer error exchanges are allowed (customer pays shipping)
RA number required (call 201-773-6300)
Seasonal items are non-returnable
20% restocking fee may apply if conditions are not met

MAP Policy (Minimum Advertised Price)

Puppia® maintains MAP pricing to protect brand value and product integrity. Retailers may not advertise more than 20% below MSRP.

Applies to all retailers (online, offline, catalog, media)
Maximum advertised discount: 20% off MSRP
Applies to all advertising channels including web and social media
Does not restrict actual selling price—only advertised price
Violation may result in termination of account
MAP terms must not be publicly referenced in advertising